*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--color-bg:#f3f4f6;--color-surface:#ffffff;--color-border:#e5e7eb;--color-text:#1f2937;--color-text-muted:#6b7280;--color-primary:#2563eb;--color-primary-light:#dbeafe;--color-danger:#dc2626;--color-danger-light:#fef2f2;--color-warning:#ea580c;--color-warning-light:#fff7ed;--color-success:#16a34a;--color-success-light:#f0fdf4;--header-height:52px;--left-panel-width:420px}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:14px;line-height:1.5;color:var(--color-text);background:var(--color-bg)}.dashboard{display:flex;flex-direction:column;height:100vh;overflow:hidden}.dashboard-header{display:flex;align-items:center;gap:16px;height:var(--header-height);padding:0 20px;background:#111827;color:#fff;flex-shrink:0}.dashboard-header h1{font-size:16px;font-weight:600;letter-spacing:-.01em}.header-subtitle{font-size:13px;color:#9ca3af;border-left:1px solid #374151;padding-left:16px}.header-actions{margin-left:auto;display:flex;align-items:center;gap:8px}.refresh-btn{padding:6px 14px;font-size:13px;background:#374151;color:#e5e7eb;border:1px solid #4b5563;border-radius:6px;cursor:pointer;transition:background .15s}.refresh-btn:hover{background:#4b5563}.refresh-btn:disabled{opacity:.5;cursor:not-allowed}.stats-bar{display:flex;align-items:stretch;gap:1px;background:var(--color-border);border-bottom:1px solid var(--color-border);flex-shrink:0}.stat-card{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:10px 20px;background:var(--color-surface);min-width:0}.stat-card:first-child{padding-left:24px}.stat-alert{background:#fef2f2}.stat-alert .stat-value{color:var(--color-danger)}.stat-value{font-size:22px;font-weight:700;line-height:1.1;color:var(--color-text)}.stat-label{font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--color-text-muted);white-space:nowrap}.stat-breakdown{flex:1;align-items:flex-start;padding:8px 16px;gap:4px}.stat-pills{display:flex;gap:4px;flex-wrap:wrap}.stat-pill{display:inline-block;padding:2px 8px;font-size:11px;font-weight:600;color:#fff;border-radius:10px;white-space:nowrap}.stat-pill-status{background:#374151}.error-banner{display:flex;align-items:center;justify-content:space-between;padding:10px 20px;background:var(--color-danger-light);border-bottom:1px solid #fecaca;color:var(--color-danger);font-size:13px}.error-banner button{padding:4px 12px;background:var(--color-danger);color:#fff;border:none;border-radius:4px;cursor:pointer}.dashboard-body{display:flex;flex:1;overflow:hidden}.left-panel{width:var(--left-panel-width);min-width:var(--left-panel-width);display:flex;flex-direction:column;border-right:1px solid var(--color-border);background:var(--color-surface);overflow:hidden}.right-panel{flex:1;position:relative}.filter-bar{display:flex;align-items:center;gap:12px;padding:10px 16px;border-bottom:1px solid var(--color-border);background:#fafafa;flex-shrink:0;flex-wrap:wrap}.filter-tabs{display:flex;gap:2px}.filter-tab{padding:4px 10px;font-size:12px;border:1px solid var(--color-border);background:var(--color-surface);color:var(--color-text-muted);cursor:pointer;transition:all .15s}.filter-tab:first-child{border-radius:6px 0 0 6px}.filter-tab:last-child{border-radius:0 6px 6px 0}.filter-tab.active{background:var(--color-primary);border-color:var(--color-primary);color:#fff}.filter-checkbox{display:flex;align-items:center;gap:4px;font-size:12px;color:var(--color-text-muted);cursor:pointer;white-space:nowrap}.filter-checkbox input{cursor:pointer}.filter-count{margin-left:auto;font-size:12px;color:var(--color-text-muted);white-space:nowrap}.filter-toggles{display:flex;gap:12px;align-items:center}.resource-toggle{color:var(--color-primary);font-weight:500}.filter-caseworker-dropdown{padding:4px 8px;font-size:12px;border:1px solid var(--color-border);border-radius:6px;background:var(--color-surface);color:var(--color-text);outline:none;cursor:pointer}.filter-caseworker-dropdown:focus{border-color:var(--color-primary)}.case-list{list-style:none;overflow-y:auto;flex:1;min-height:0}.case-list-empty{padding:40px 16px;text-align:center;color:var(--color-text-muted)}.case-item{padding:12px 16px;border-bottom:1px solid var(--color-border);cursor:pointer;transition:background .1s}.case-item:hover{background:#f9fafb}.case-item.selected{background:var(--color-primary-light);border-left:3px solid var(--color-primary)}.case-item-header{display:flex;align-items:center;gap:8px;margin-bottom:4px}.urgency-badge{display:inline-block;padding:2px 6px;font-size:10px;font-weight:700;color:#fff;border-radius:3px;text-transform:uppercase;letter-spacing:.03em}.case-status{font-size:12px;color:var(--color-text-muted)}.case-time{margin-left:auto;font-size:11px;color:var(--color-text-muted)}.case-summary{font-size:13px;color:var(--color-text);margin-bottom:6px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.case-item-footer{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.case-location-tag{font-size:11px;padding:1px 6px;background:#e0e7ff;color:#3730a3;border-radius:3px}.location-indicator{font-size:10px;padding:1px 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h3{font-size:14px;font-weight:600;margin-bottom:12px;color:var(--color-text)}.detail-row{display:flex;align-items:center;gap:8px;margin-bottom:12px;flex-wrap:wrap}.detail-urgency{padding:3px 8px;font-size:11px;font-weight:700;color:#fff;border-radius:4px}.detail-urgency.urgency-critical{background:var(--color-danger)}.detail-urgency.urgency-urgent{background:var(--color-warning)}.detail-urgency.urgency-normal{background:var(--color-primary)}.detail-urgency.urgency-low{background:#6b7280}.detail-status{font-size:12px;color:var(--color-text-muted);text-transform:capitalize}.detail-safety{font-size:11px;padding:2px 6px;border-radius:3px;font-weight:600}.detail-safety.safety-high,.detail-safety.safety-critical{background:var(--color-danger-light);color:var(--color-danger)}.detail-safety.safety-medium{background:var(--color-warning-light);color:var(--color-warning)}.detail-safety.safety-low{background:var(--color-success-light);color:var(--color-success)}.detail-section{margin-bottom:12px}.detail-section label{display:block;font-size:11px;font-weight:600;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.04em;margin-bottom:4px}.detail-summary{font-size:13px;line-height:1.6;white-space:pre-wrap}.detail-location-name{font-size:13px;font-weight:500}.detail-location-data p{font-size:13px}.detail-meta{font-size:12px;color:var(--color-text-muted)}.case-id-text{font-family:SF Mono,Monaco,Consolas,monospace;font-size:11px;word-break:break-all}.approx-badge{display:inline-block;margin-left:6px;font-size:10px;padding:1px 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.15s}.status-btn:disabled{opacity:.5;cursor:not-allowed}.status-btn-progress{background:var(--color-primary-light);color:var(--color-primary);border-color:#93c5fd}.status-btn-progress:hover:not(:disabled){background:var(--color-primary);color:#fff}.status-btn-escalated{background:var(--color-danger-light);color:var(--color-danger);border-color:#fca5a5}.status-btn-escalated:hover:not(:disabled){background:var(--color-danger);color:#fff}.status-btn-resolved{background:var(--color-success-light);color:var(--color-success);border-color:#86efac}.status-btn-resolved:hover:not(:disabled){background:var(--color-success);color:#fff}.status-btn-new{background:#f3f4f6;color:#6b7280;border-color:#d1d5db}.status-btn-new:hover:not(:disabled){background:#6b7280;color:#fff}.assignment-section{margin-bottom:14px}.assign-dropdown{display:block;width:100%;padding:6px 10px;font-size:13px;border:1px solid var(--color-border);border-radius:6px;background:var(--color-surface);color:var(--color-text);outline:none;cursor:pointer}.assign-dropdown:focus{border-color:var(--color-primary);box-shadow:0 0 0 2px #2563eb1a}.map-container{position:relative;height:100%;width:100%}.map-empty-overlay{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);z-index:1000;background:#ffffffeb;padding:24px 32px;border-radius:10px;text-align:center;box-shadow:0 4px 12px #0000001a;pointer-events:none}.map-empty-overlay p{font-size:14px;color:var(--color-text)}.map-empty-hint{font-size:12px;color:var(--color-text-muted);margin-top:4px}.map-popup{min-width:180px}.map-popup strong{display:inline-block;padding:2px 6px;font-size:10px;color:#fff;border-radius:3px;margin-bottom:4px}.popup-urgency.urgency-critical{background:var(--color-danger)}.popup-urgency.urgency-urgent{background:var(--color-warning)}.popup-urgency.urgency-normal{background:var(--color-primary)}.popup-urgency.urgency-low{background:#6b7280}.map-popup p{font-size:13px;margin:2px 0}.popup-location{font-size:12px;color:var(--color-text-muted)}.popup-approx{font-size:11px;color:var(--color-warning)}.resource-popup .resource-name{font-size:13px;font-weight:600;margin:4px 0 2px}.resource-popup .resource-phone{font-size:12px;color:var(--color-primary)}.resource-popup .resource-address{font-size:12px;color:var(--color-text-muted)}.resource-popup .resource-hours{font-size:11px;color:var(--color-text-muted)}.resource-popup .resource-distance{font-size:11px;color:var(--color-text-muted);font-style:italic;margin-top:4px}.map-legend{position:absolute;bottom:20px;right:12px;z-index:1000;background:#fffffff0;border-radius:8px;padding:10px 14px;box-shadow:0 2px 8px #0000001f;font-size:12px;display:flex;flex-direction:column;gap:5px}.legend-item{display:flex;align-items:center;gap:8px;color:var(--color-text)}.legend-icon{display:inline-block;width:12px;height:12px;border-radius:50%;flex-shrink:0}.legend-case{background:#dc2626}.legend-resource{border:2px solid #ffffff;box-shadow:0 0 0 1px #00000026}.sse-indicator{display:flex;align-items:center;gap:6px;font-size:12px;color:#34d399;font-weight:500;margin-right:8px}.sse-dot{display:inline-block;width:8px;height:8px;background:#34d399;border-radius:50%;animation:sse-pulse 2s ease-in-out infinite}@keyframes sse-pulse{0%,to{opacity:1}50%{opacity:.4}}.notes-section{margin-top:8px;border-top:1px solid var(--color-border);padding-top:12px}.note-count-badge{display:inline-block;min-width:18px;height:18px;padding:0 5px;font-size:10px;font-weight:700;line-height:18px;text-align:center;background:var(--color-primary);color:#fff;border-radius:9px;vertical-align:middle;margin-left:4px;text-transform:none;letter-spacing:0}.notes-list{max-height:200px;overflow-y:auto;margin-bottom:10px;border:1px solid var(--color-border);border-radius:6px;background:var(--color-surface)}.note-item{padding:8px 10px;border-bottom:1px solid var(--color-border)}.note-item:last-child{border-bottom:none}.note-item-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:2px}.note-author{font-size:12px;font-weight:600;color:var(--color-text)}.note-time{font-size:11px;color:var(--color-text-muted)}.note-text{font-size:13px;line-height:1.5;color:var(--color-text);white-space:pre-wrap}.note-form{display:flex;flex-direction:column;gap:6px}.note-author-input{padding:6px 10px;font-size:13px;border:1px solid var(--color-border);border-radius:6px;outline:none;width:100%}.note-author-input:focus{border-color:var(--color-primary)}.note-textarea{padding:8px 10px;font-size:13px;font-family:inherit;border:1px solid var(--color-border);border-radius:6px;outline:none;resize:vertical;width:100%}.note-textarea:focus{border-color:var(--color-primary)}.note-submit-btn{align-self:flex-end;padding:6px 16px;font-size:13px;font-weight:500;background:var(--color-primary);color:#fff;border:none;border-radius:6px;cursor:pointer}.note-submit-btn:hover:not(:disabled){background:#1d4ed8}.note-submit-btn:disabled{opacity:.5;cursor:not-allowed}.auth-overlay{display:flex;align-items:center;justify-content:center;flex:1;background:var(--color-bg)}.auth-card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:12px;padding:40px 36px;text-align:center;max-width:400px;width:100%;box-shadow:0 4px 16px #0000000f}.auth-card h2{font-size:18px;font-weight:600;margin-bottom:8px}.auth-card p{font-size:14px;color:var(--color-text-muted);margin-bottom:20px}.auth-input{display:block;width:100%;padding:10px 14px;font-size:14px;border:1px solid var(--color-border);border-radius:8px;outline:none;margin-bottom:14px}.auth-input:focus{border-color:var(--color-primary);box-shadow:0 0 0 3px #2563eb1a}.auth-submit{display:block;width:100%;padding:10px;font-size:14px;font-weight:500;background:var(--color-primary);color:#fff;border:none;border-radius:8px;cursor:pointer}.auth-submit:hover{background:#1d4ed8}.auth-hint{font-size:12px;color:var(--color-text-muted);margin-top:16px}.alert-toast-container{position:fixed;top:60px;right:16px;z-index:9999;display:flex;flex-direction:column;gap:8px;max-width:380px;pointer-events:none}.alert-toast{pointer-events:auto;background:var(--color-surface);border-radius:10px;padding:12px 16px;box-shadow:0 8px 24px #0000002e,0 0 0 1px #0000000d;cursor:pointer;animation:toast-slide-in .3s ease-out;border-left:4px solid transparent}.alert-toast:hover{transform:translate(-2px);box-shadow:0 10px 28px #00000038}.alert-toast-critical{border-left-color:var(--color-danger);background:#fef2f2}.alert-toast-urgent{border-left-color:var(--color-warning);background:#fff7ed}@keyframes toast-slide-in{0%{opacity:0;transform:translate(40px)}to{opacity:1;transform:translate(0)}}.alert-toast-header{display:flex;align-items:center;gap:8px;margin-bottom:6px}.alert-toast-badge{font-size:10px;font-weight:800;padding:2px 8px;border-radius:3px;color:#fff;letter-spacing:.05em}.alert-toast-critical .alert-toast-badge{background:var(--color-danger)}.alert-toast-urgent .alert-toast-badge{background:var(--color-warning)}.alert-toast-time{font-size:11px;color:var(--color-text-muted)}.alert-toast-close{margin-left:auto;background:none;border:none;font-size:18px;color:var(--color-text-muted);cursor:pointer;line-height:1;padding:0 4px}.alert-toast-close:hover{color:var(--color-text)}.alert-toast-summary{font-size:13px;line-height:1.4;color:var(--color-text);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.alert-toast-location{display:inline-block;margin-top:4px;font-size:11px;padding:1px 6px;background:#e0e7ff;color:#3730a3;border-radius:3px}@media(max-width:800px){.dashboard-body{flex-direction:column}.left-panel{width:100%;min-width:100%;max-height:50vh;border-right:none;border-bottom:1px solid var(--color-border)}.right-panel{flex:1;min-height:300px}}